Hi, just want to create a table or borders around so it looks like a table
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Tables in pdf architect
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Tables in pdf architect
Ah sorry I misunderstood.
You can use the "shapes" tool from the review module to draw lines or rectangles.
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Is purchase a one-off or subscription?
re the lying accusation: Robin he's probably just a bit upset as Upclick continues to mis-represent your product and makes it look scammy. I can understand that. Not exactly a new issue BTW, so I assume you are happy with it?
BTW i haven't updated to '6' as i found 5 would mangle my MS office-generated pdfs that had drawing objects in them, I know I should open a thread but...??
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Tables in pdf architect
Wonderful, thank you
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Is purchase a one-off or subscription?
I bought PDF Architect 5 plus ocr on February 18th 2017 almost one year before the new version stable came out on 3/18/2018 before the new version came out they were planning that new subscription based crap and if you worked for them you should have knew and said that instead the previous versions were not like that and instead you say oh I don't know why its that way and said the new 6 version would have that also I tried logging in and logging back out to no avail I was not calling you a liar I was calling the company I worded my reply wrong sorry for that but when you Google and click and click buy the new version it don't take you to that spot it takes you to the one for purchase of the subscriptions or plans only you have to read the small below them the print really who the heck does read them when that when all the previous versions was that way the ones with the perpetual license ones was that way also according to your plan and the perpetual licenses ones we pay the full price of 139.00 dollars while you give the plans the upgrade lower price of 89.00 the version im talking about is architect with ocr I paid 65.00 dollars for the version 5 the 6 version is more than double the version 5 by price so the perpetual license user gets screwed now you all say you don't give refunds I looked at that and where you help page sends me I send my email and last 4 digits of my credit card number and viola give no place to get a refund on my product so again 30 day guarantee how good is that offer but no way to refund thanks. We have to go to upclick and that has no place for a refund on my price thanks again. Also I was never sent an email to upgrade my product to the version six I get product popups that tell me that and they take me to the same place the subscription based products.
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Is purchase a one-off or subscription?
Ok I understand.
The recurring payment checkbox in PDF Architect 5 however doesn't mean you purchased the subscription model, so I didn't feel it would help to mention some future development at that point. The subscription really started with PDF Architect 6. But Upclick and the PDF Architect support should offer an easy way to get a refund in any case. I shouldn't have taken it personally, sorry for getting a bit upset there.
Regarding the pricing issues, obviously the perpetual edition is more expensive than the subscription based one, since you can use it for as long as you like. If you update each major version though, 2 years of subscription are actually cheaper than previously purchasing an initial version + update (not considering promotional offers) and also allow you to use PDF Architect on up to 3 devices, which is something many users have asked for in the past.
There still seems to be some issues with the entire update workflow, after purchasing the update you should receive easy instructions how to update & activate. It could also be a very trivial thing like a typo in the email address used during the purchase, which would lead to you not getting any email and Upclick support agents not being able to find you in their database.
Did you use the email from your profile for the purchase? I will contact Upclick, ensure you get the refund and try to find out what went wrong here.
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Is purchase a one-off or subscription?
Everything from previous cases should be sorted with Upclick, so far all issues seem to have been rather individual ones than general issues. Not sure what happened in the current case, yet. Do you have any specific issue in mind which hasn't been resolved? If you can send me one of the mangled PDFs I will look into the issue.
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Exception Error
Hi Robin,
It probably is a false positive but this is hurting your product. Everyone in our company used to use (500+ people) and we no longer do. I understand where you are coming from but in my opinion removing the PUA would help your product grow. Just throwing my thoughts out there.
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Is purchase a one-off or subscription?
Yes robin my email here is the same email i used to purchase the product thanks
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Conversion from 1.7.1 to 3.2
HI, I would like to know if it is possible to convert directly from 1.7.1 to 3.2 without changing the code. I have read that it's impossible on another forum and that you need to redo everything. My client use 1.7.1 and i really need to do as little change as i can to it's code. If it's impossible to just change the reference without changing the code. Is there a guide i can follow that map the ancient ways with the new ways of using pdfcreator ? Thanks
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Is purchase a one-off or subscription?
Look I bought every version of the PDF Architect program from the first version to the 5th version and the 6th version wants you to buy the subscription based program that is pretty scammy when you are not offered a upgrade price to the perpetual licensed version that you have bought 5 times prior to the version 6 release if you go to their main sight you don't get offered the perpetual license products you have to look at the fine print below every thing I found out after logging into my account because it had the expires date. Don't comment on my post when you don't understand what im doing or saying that is just freaking rude. My 5th version works great with Microsoft Office Professional 2003. All I want is a refund so I can buy the perpetual priced version 6 that is over priced version 6 for 139 dollars no upgrade price offered I got the version 5 for 65 dollars in February 2017
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Stop prompting for Avast install at the end!
I'm really surprised that no one has complained about this. At some point in recent releases (maybe this last one) PDFCreator started offering to install Avast antivirus software. However, it offers it at the very END of the process, and the "install" button is exactly where the "exit" button that one has grown accustomed to seeing at the end of the install would be. This is bordering on sleazy since you offer other optional software BEFORE doing the install and users would not expect to see another prompt at that point. Even worse, I accidentally installed it and a normal uninstall will not work and I'm apparently going to have to reboot my machine into Safe Mode for the removal process to run. So not only are you offering the software in a questionable manner, the software itself behaves poorly and really shouldn't even be associated with PDFCreator.
Bill
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Is purchase a one-off or subscription?
I have contacted Upclick for the refund and additionally would like to give you a free PDF Architect 6 perpetual license to make up a little for the trouble. I have sent you an email with the license key and download link.
You will most likely need to remove the currently installed PDF Architect 6 and reinstall it with the installer linked in the email, since the perpetual version requires a slightly different installation to support license keys.
Best regards
Robin
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Stop prompting for Avast install at the end!
Hi Bill,
while I can understand your point, there are technically also good reasons for the offer screen to get shown at the end; if anything fails while installing the offer or loading the screen, PDFCreator is already installed and you simply don't get the offer/ad. T
Uninstalling the third party software should however work through the regular uninstall procedure, we will look into that.
Best regards
Robin
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Conversion from 1.7.1 to 3.2
Hi,
you will need to change the code, the workflow isn't the same as for PDFCreator 1.x.
This guide is essentially also still good for migrating from 1.x to 3.x (even though it says 2.0)
http://docs.pdfforge.org/pdfcreator/3.0/en/pdfcreator/com-interface/user-manual/basics/workflow-comparsion-v1-7-v2/
It should be possible to change everything in such a way that it works exactly as before, if you need any help just let us know.
Best regards
Robin
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Error 29101 printing password protected PDF
Hi,
Password protected doesn't necessarily mean you need a password to open the PDF, it is enough if it finds a owner password (which is only needed to modify the PDF).
Adobe passes this information along to the printer, while Sumatra (and most other readers) don't. This causes Ghostscript to stop the conversion and return the error you have been getting.
Best regards
Robin
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Refund not what i need
Hi I'm trying to get a refund throught the upclk website, Ive entered the details and says submitted but get no info through email to check if submitted correctly or even at all
Thanks
order UEEK298X
pdf architrect 6
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Create Bookmark automatically when merging files
Hello,
when merging several files I would like to add the document names as bookmark. Appearantly this was possible once (see post on "problem-with-bookmark-creation-in-pdf-creator/3910/5").
However, I cannot find this feature anymore Could somebody explain how that would work? Thank you
Best wishes
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Stop prompting for Avast install at the end!
Well putting the "OK install" button where exit should be was particularly annoying, not to mention the silent install that resulted in my not realizing what had happened until it was too late.
I will also point out that Sun got a lot of bad publicity for adding in other software when installing Java and eventually stopped doing it.
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Reporting Security Issue
Hi nafiez,
Sorry for not answering.
Was quite busy and therefore I did not look into the forums much.
I did not get any updates until now.
I'll gladly ask them about the progress.
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